FAQ

Arabacı Car Rental – Frequently Asked Questions (FAQ)

1. How do I book a car with Arabacı Car Rental?

You can book quickly and easily through our website. Choose your pick-up and drop-off dates, select your vehicle, and complete your reservation in minutes. For instant assistance, you can also contact us via WhatsApp or phone.

2. Do you deliver cars to Dalaman Airport?

Yes! We provide fast and instant delivery at Dalaman Airport. Our team meets you at the arrivals area and hands over your car immediately—no waiting, no shuttle buses.

3. Can you deliver the car to my hotel, villa, or any address?

Absolutely. We offer door-to-door delivery anywhere in the region. Whether you are staying in Fethiye, Marmaris, Ölüdeniz, or nearby areas, your car will be delivered directly to your address.

4. What documents are needed to rent a car?

You will need:

• A valid driver’s license

• Passport or ID

• Credit or debit card
  All documents must be presented at the time of pick-up.

5. What is the minimum age to rent a car?

The minimum age is 21, and the driver must have held a valid license for at least one year. Certain vehicle groups may have a higher age requirement.

6. Are there any hidden fees?

No. Our prices are fully transparent. Rental fees include insurance, airport delivery, taxes, and 24/7 roadside assistance. Extras such as GPS or baby seats are optional and clearly listed.

7. How fast is the car delivery at the airport?

Very fast. We prioritize instant vehicle handover upon arrival. There is no waiting, no shuttle bus, and no queues.

8. Are the vehicles well-maintained?

Yes. All our cars are modern, clean, and regularly inspected to ensure safety, reliability, and comfort during your trip.

9. Can I modify or cancel my reservation?

Yes. You can change or cancel your booking before the rental start date by contacting our support team. Changes are subject to availability.

10. What should I do in case of an accident or breakdown?

Contact us immediately. We provide 24/7 roadside assistance. Our team will guide you and, if necessary, provide a replacement vehicle to ensure you can continue your journey safely.

11. Is fuel included?

No, fuel is not included. Cars are delivered with a full tank (unless otherwise stated) and should be returned at the same fuel level.

12. Do you accept international driver’s licenses?

Yes. Most international licenses are accepted. If your license is not in Latin characters, an International Driving Permit may be required.

13. What payment methods do you accept?

We accept major credit and debit cards. Payment is easy, secure, and fast.

14. Is a deposit required?

Yes, a deposit is required at the time of rental. This is a standard procedure for vehicle security and is fully refundable according to the rental terms.

15. Do you offer roadside assistance?

Yes. 24/7 roadside assistance is included with all rentals. Whether you experience a flat tire, battery issue, or other problems, our team is ready to help immediately.

16. Why choose Arabacı Car Rental?

• Instant delivery at Dalaman Airport

• Door-to-door delivery to any address

• No waiting, no shuttle, no queues

• Modern, well-maintained vehicles

• Transparent pricing, deposit policy, and 24/7 roadside assistance